Shipping & Returns

We will endeavour to dispatch your order within seven days of receipt, using Royal Mail Signed for service within the UK. This pre-12 pm next day service requires a signature by the receiver, so please use an address where there will be someone to sign for the package. Please note as well that there is no Special Delivery service on Saturday or Sunday. International orders will be dispatched on an International Registered service and may take up to one week in transit. Our shipping and handling charges are as follows:

Returns and exchanges

We pride ourselves on our customer service and hope that you are delighted with your purchase. Having said that, we are consumers as well and we know that sometimes you just plain change your mind about things. Should you have a change of heart about our products, for any reason whatsoever, you can return your order to us within 14 days of receiving it for an exchange or refund (excluding original postage). We recommend that you obtain a certificate of posting when you send your parcel back and ask that you phone or email us before posting so that we can expect it. The item must be returned unused and in its original packaging to:

Bathplugs.com
Unit 151Battersea Business Centre
99-109 Lavender Hill,
Battersea,
London
SW11 5QL