Terms and Conditions
Thank you for visiting Bathplugs.com. We have prepared the information below to ensure that your experience on our website is one you'll want to repeat again and again. Bathplugs provides this site as a service to its customers. Please review the following basic rules that govern your use of our site. Please note that your use of our site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this site. Although you may "bookmark" a particular portion of Bathplugs.com and thereby bypass this agreement, your use of this site still binds you to the terms. Since Bathplugs may revise this agreement at any time, you should visit this page periodically to review the terms of your use. Should you have any questions concerning any of our policies, please contact us.
Placing an Order
Making a purchase is easy. Just follow these simple steps:
• Shop our website by browsing through our product range.
• Click on the image to access the individual item's product page where you will be given information on sizing, colour options and availability.
• Add an item to your shopping basket by clicking the "Add to shopping basket" button on the product page.
• Review the items you have chosen in your shopping bag. To delete an item from your shopping bag, click on the "Remove" button next to the item.
• You can continue shopping by selecting the "Continue Shopping" button.
• You can also view the items in your bag whilst you continue shopping, by clicking on the "Shopping Bag" option at the top of the homepage.
• Complete your order by selecting "Checkout" and then follow the steps.
Please be advised that placing an item in your bag does not secure it for you and it can still be purchased by another customer. We therefore suggest that you complete your order as soon as possible.
If entering a promotional code, please ensure you click 'apply' in order to action the code.
Should you need further assistance with placing an order or would rather place your order over the telephone, please contact Customer Services on +442036436260, who will be happy to assist you.
Amending Your Order
You are able to correct errors on your order up to the point at which you click on 'Submit Order' on the Payment Page of our ordering process. If you wish to change something after this point then please telephone +442036436260 or email customerservices@Bathplugs.com and we will endeavour to assist you. However, we cannot make any guarantees at this stage and once an order is submitted it is the customer’s sole responsibility for any errors made.
Credit Card payment is taken when the 'Submit Order' button is clicked on the payment page. All payment is processed in GBP. We accept most major cards including Visa, MasterCard, Visa Delta and Visa Electron. We are unable to accept payment via cheque, PayPal or any method other than those listed above. The description of the goods, services, price, currency, VAT and delivery costs are set out on the order page. Orders shall be accepted at our sole discretion but are normally accepted once credit card authorisation has been confirmed, the order reflects current pricing, stock levels have been checked or in the case of services we can offer the service you require. To protect our customers from fraudulent credit card use, all orders are subject to security screening and if any irregularities are found, the order may not be processed.
This website is expressly owned and operated by Blondie Mania Ltd T/A Bathplugs with the registered office address of: 269 Putney Bridge Road, London, SW15 2PT. Unless otherwise noted, all design and content featured on Bathplugs.com – including navigational buttons and images, artwork, graphics, photography, text, and the like – are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Bathplugs. This website in its entirety is protected by copyright and applicable trade dress. All worldwide rights, titles, and interests are reserved. The contents of our website and the website as a whole are intended solely for your personal, non-commercial use. Any use of our website and its content for purposes other than personal and non-commercial is prohibited without the prior written permission of Bathplugs, thus you may not reproduce, publish, display, modify, sell, or distribute any of the materials from Bathplugs.com. You may, however, download or electronically copy and print any of the page contents displayed on the site, but please remember that these are available for your personal, non-commercial use only. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you.
Limitation of Liability
Given the unpredictability of technology and the online environment, Bathplugs does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. Bathplugs shall not be liable for damages of any kind related to your use of or inability to access this website.
We endeavour to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured on Bathplugs.com may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologise if erroneous information is reflected in merchandise price, item availability, or in any way affects your individual order. Please be aware that we present our content 'as is' and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice. In the event a Bathplugs product is listed at an incorrect price due to photographical error, typographical error or error in pricing information from our suppliers, Bathplugs shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Bathplugs shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Bathplugs shall issue a credit to your credit card account in the amount of the incorrect price.
Bathplugs products are handmade and therefore please understand that some lines may be in limited quantities. That means once an item is gone, it may be gone for good and not appear on the website again. When an item featured on Bathplugs.com is no longer in stock, we make every attempt to remove that item from the website in a timely manner. If you order an item that is not in stock we will notify you of this immediately and advise you if the item will be coming into stock or not. If the item is no longer available and your credit card has been charged you have the option to exchange the item for something else or to have the money credited back onto your card.
Bathplugs.com displays prices in Pound Sterling (GBP). The actual prices charged will be shown in GBP during the checkout process.
All total prices for goods and services at the checkout represent the total price payable by the customer for those items, regardless of the address for delivery. For deliveries to the EU, this price includes VAT at the current rate. Although this price is the same for deliveries outside the EU, where VAT may not be applicable, customers are not entitled to any discount or refund to account for the differences in tax treatment and will pay the same price for the item as a customer placing an order for delivery to the EU. Other components of the total price at the checkout, including delivery charge, may vary for each customer.
We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, due to variations in monitor display, we cannot guarantee that your display of colour will be accurate.
You agree to indemnify, defend, and hold harmless Bathplugs, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Although we will make every effort to respond quickly to applicable email messages, Bathplugs is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feedback regarding Bathplugs products and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this website or any email connection. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company through www.Bathplugs.com shall become and remain the property of Bathplugs. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. However, we will not use your name in connection with any such materials, information, suggestions, and ideas or comments unless we first obtain your permission or otherwise are required by law to do so.